THE RETAIL CHALLENGES
Put unified commerce at the center of your strategy and reconcile your customers’ expectations with your business imperatives. Leverage your data to deliver an enhanced shopping experience that integrates your business challenges.
Digitalization of points of sale, Unified Merchandising, 360° Customer Service, Personalization of the relationship… Meet your challenges with the CHAPSVISION software suite!
THE CHAPSVISION SOLUTION FOR THE RETAIL SECTOR
CHAPSVISION offers a cognitive platform designed for analysts and the retail industry enabling them to apply artificial intelligence, predictive techniques and search for associations on very large volumes of data.
These techniques respond to the sector’s business challenges such as:
- 360° customer vision
- In-depth knowledge of the customer in all his interactions in order to better profile him, for better sales.
- Improvement of the customer journey
- Optimization of the user experience
- Detection of additional or cross selling opportunities
- Analysis of the effectiveness of your e-merchandising rules
- Systematic consideration of your business imperatives (margin increase, destocking etc.)
- Automatic adaptation of the assortment to each customer.
- Homogeneity of the purchasing process, across all channels.
OTHER COMPLEMENTARY SOLUTIONS DEDICATED TO THE RETAIL SECTOR
The CHAPSVISION platform integrates perfectly with the existing application environment of our customers and the solutions proposed by our subsidiaries Sparkow and Coheris: