Control free-text fields with the RGPD Text-Control module

Prevent the entry of so-called sensitive data (health, sexual life, political opinions, etc., as covered by Articles 9 and 10 of the GDPR, or subjective comments or value judgments) in your CRM software.

GDPR compliance

Enable data controllers to monitor risk areas that could compromise their company’s compliance.

• Monitor text fields
• Real-time
• Deferred

Text-Control to monitor notes and comments in applications

Free-text fields (verbatims) enable better tracking of customer or user records.

 

However, strict rules govern their use, as these comments may contain personal data and directly pertain to individuals’ private lives.

The Coheris GDPR Text-Control solution by ChapsVision can be used to:

• Monitor free-text fields in these applications and prevent the entry of sensitive data (health, sexual life, political opinions, etc.) or subjective comments and value judgments.

• Enable data controllers to oversee these risk areas that could compromise their company’s compliance with the new GDPR regulation.

Our solutions that include Analytical CRM

360° CRM

A comprehensive solution dedicated to effective customer relationship management

Customer service CRM

Know everything about your customers to provide them with the best service throughout their lifecycle

Sales force CRM

Optimize your sales efficiency so that every opportunity turns into a closed deal

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Coheris CRM Modules

CRM Analytics

Coheris CRM integrates analyses and business dashboards for a better follow-up of your different KPIs

Data Quality Management

Coheris CRM allows you to identify, consolidate and remove duplicates from your database

Coheris CRM Services

CRM Project

The success of a CRM project depends as much on the customization of the software package, on the implementation and the support of the project as on the intrinsic qualities of the chosen tool.rnAlways attentive to your needs, the project teams contribute to the respect of the deadlines, quality and costs set.

CRM Trainings

Each Coheris by ChapsVision training course is designed to allow you to take full advantage of the solutions’ functionalities and to put in place the best practices in terms of integration, deployment and administration methodologies for both technical and functional profiles.

Technical Support

Coheris by ChapsVision has combined its maintenance and support skills into a Technical Support Centre whose vocation is to provide technical assistance to all its customers on the use of the software.