Customers stories

Groupe Savencia

25 September, 2025

Reading time : 2 min.

SOLUTIONS DE CRM Force de Vente & Merchandising by ChapsVision

A shelf conquest strategy

5ème

largest cheese group worldwide

25 000

employees

120

countries

124

Merch by ChapsVision users

Customer testimonial

“It is a tool that is very easy to use, available in offline mode, with advanced analysis features that perfectly meet our needs.”
Julien Munsterman
Category Manager Merchandising and Digital, Savencia

Savencia, a leader in the food industry

The Savencia group has combined tradition and innovation since its foundation in 1956. This family-owned group offers a wide range of high-quality products, including cheeses, dairy products, chocolates, and delicatessen meats. With iconic brands such as Caprice des Dieux, St Môret, and Valrhona, Savencia maintains its commitment to excellence on a global scale.

Project challenges
  • Maximize internal adoption of the merchandising tool
  • Motivate teams through the tool’s performance
  • Access advanced features to create detailed merchandising plans
  • Perform in-depth analyses

It is in this context that Savencia chose Merch by ChapsVision, our expert decision-support tool, to help implement their shelf conquest strategy.

Proven results
  • 50% increase in the number of plans produced compared with the previous tool, i.e. around 200 additional plans over the period analyzed
  • 7-point increase in user adoption compared with the previous solution
  • At headquarters, plan analysis is optimized with key data highlighted
  • Data extraction is simplified for client or internal presentations
Use cases

Savencia had to replace its former merchandising software, discontinued in March 2023, in order to equip its sales team composed of 108 field members and 16 headquarters users.

The objective was clear: efficiently equip their salesforce with a smooth, easy-to-use tool.

For headquarters users, the software is used in connected mode for analyzing chain plans, recommending reference plans to retailers, as well as producing reference plans for merchandising tests and corrective plans for operational merchandising.

For field users, the software is used in mobile mode to produce reference plans for their store network, as well as to propose reimplantations or adjustments to their clients.

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