Customers stories

Louis Pion

26 September, 2025

Reading time : 1 min.

ChapsVision solution retail

140

stores

4 000

references

600

employees

Context and challenges

As the French leader in fashion watch distribution, Louis Pion has established itself as a specialist with a network of 140 stores across France, offering the best selection of watches for men, women, and children among more than 70 brands and 4,000 references, ranging from affordable to premium, while also distributing its own collections under the Louis Pion brand.

After choosing Octipas by ChapsVision in 2018 for its Digital In-Store and Store Management solutions, Louis Pion renewed its trust in 2020 by adopting our Order Management System (stock unification, order and logistics management, ship-from-store) and Web-to-Store (Click & Collect, e-Reservation, returns management) solutions.

Features implemented

DIGITAL IN-STORE :

• Product catalog & extended range

• Queue boosting / Order taking

• Immediate purchase / Mixed basket

• Clienteling

OMS

• Ship-from-store

• Order management

• Logistics management

• Stock unification

WEB-TO-STORE :

• Click & Collect

• E-reservation

• Returns management

STORE MANAGEMENT :

• Goods reception

• Stock management

• Inventory

• Stock unification

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