Omnichannel loyalty and promotional management solution for retailers
Build customer loyalty with personalized omnichannel campaigns, precise segmentation, and multi-program management for efficient control.
Our omnichannel loyalty solution enables you to design, manage, and personalize marketing campaigns and loyalty programs in real time. It centralizes customer data from all channels (stores, web, mobile, social media) to deliver a consistent and engaging customer experience.
Smart segmentation, simultaneous management of multiple loyalty programs, advanced offer personalization: you can target each customer with maximum precision. Complex rules are executed in real time, enabling campaigns to be activated instantly and seamlessly. To go even further, the platform integrates easily with your gamification tools to boost engagement.
The solution integrates seamlessly with your CRM, marketing automation, and POS systems, while ensuring GDPR compliance, fraud detection, and cybersecurity. It also provides detailed, customizable reporting for optimized marketing budget management.
What's holding
Benefits
Interoperable RCU
Our platform is based on a unified, native customer repository interoperable with your existing tools (CRM, RCU, marketing automation). You benefit from a 360° customer view, actionable in real time, to manage your omnichannel campaigns securely and in GDPR compliance.
- Native RCU/CRM for autonomous customer data management
- Smooth interoperability with CRM, RCU, and marketing automation
- Real-time unified, actionable 360° customer view
- Personalized promotions via a real-time intelligent engine
- Built-in GDPR compliance and enhanced data security
Flexible multi-program and multi-banner management
Provide flexible management of multi-banner loyalty programs and promotions. Use a configurable and scalable rules engine to deliver targeted campaigns across all channels. Centralize the management of benefits and budgets for easy marketing control and create a tailor-made customer experience.
- Simultaneous orchestration of loyalty programs and promotions
- Management of dematerialized offers
- Integration with gamification tools to strengthen customer engagement
- Advanced personalization of campaigns based on customer profiles
- Simplified monitoring and real-time campaign management
Security, compliance, and fraud detection
The solution ensures robust protection of customer data and transactions, guaranteeing regulatory compliance and proactive fraud detection to secure your operations and strengthen customer trust.
- Built-in GDPR compliance
- Automated anomaly monitoring
- Customer data protection
- Reinforced transaction security
- Reduced operational risks
Advanced reporting and marketing management
With flexible reporting tools, the solution offers a clear view of marketing performance and budgets, making it easier to optimize campaigns and precisely monitor ROI. Integration with business intelligence tools such as Power BI is possible for deeper analysis.
- Customizable dashboards
- Support for strategic decision-making
- Performance tracking by segment and campaign
- Real-time budget visualization
Robust SaaS solution and expert support
- Fast deployment without complex infrastructure
- Scalability and high technical availability
- Continuous integration of innovations (Blockchain, Web 3.0)
- Project support from industry experts
- Personalized support and post-launch follow-up
We're on the unified commerce journey with
Key Features
Flexible multi-program management
Support for multiple loyalty programs and simultaneous promotions, configurable and scalable rules, centralized management of benefits and budgets for effective control.
360° unified customer repository with advanced interoperability
Centralization of customer data across all channels, with secure connectivity to our native RCU, your RCUs, CRM, and other third-party systems for a complete, actionable view.
Advanced security and fraud detection
Automated anomaly monitoring, reinforced protection of data and transactions, reduced operational risks.
Advanced reporting and marketing management
Customizable dashboards with Power BI integration. Performance tracking by segment and campaign, real-time budget visualization.
Robust and scalable SaaS solution
Rapid implementation without heavy infrastructure, continuous integration of innovations (Blockchain, Web 3.0), multi-sector international support.
Powerful modules
Promotions & loyalty rules engine
The engine manages complex loyalty and promotional programs in real time, with configurable rules, varied triggers, and One-to-Segment logic. It adapts to all channels (stores, e-commerce, mobile) to deliver personalized and consistent offers, regardless of the brand or operational context.
- Advanced configuration of promotional rules
- Multi-event triggers (purchase, visit, cart, etc.)
- Differentiated offers by profile and channel
Integrated marketing management & reporting
A centralized tool to manage your marketing KPIs, track budgets, and analyze campaigns by segment, channel, or point of sale. Compatible with Power BI for optimized visualization and informed decision-making.
- Adaptable dashboards
- Tracking by segment, site, or channel
- Power BI integration
Your complete suite for unified commerce needs
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