Qwam Content Intelligence

We follow the news from nearly 40 countries, some of them the poorest in the world, with very tenuous media coverage as a result. We therefore opted for a paid solution, with real support to increase productivity. I'm more efficient and more relevant. Ultimate proof: my colleagues are asking me more and more reports of watchkeeping!

With the significant growth in the documents we process, it has become essential to automate the tasks of semantic enrichment and tag generation. QWAM has provided us with a powerful tool that allows us to associate with each article a list of meaningful expressions that reflect well the content of the article and to propose other papers on related topics.

The semantic algorithm proposed by QWAM extracts the keywords identified in the content of the press release and makes the matching with the journalist base. This sourcing is done on the Ask’n’Read repository which has more than 200,000 references and crawls the web in real time to retrieve the latest information. And the algorithm extracts only the most relevant of them!

Managed by the Global Innovation Department, the Ask’n’Read monitoring tool allows us to perform thematic watches and alerts on our monitored themes, but also to identify new innovation topics to contribute to Webhelp’s strategy. Its ease of use and the quality of the results obtained enabled us to create an RSS feed for each topic available on the Group’s intranet.

Well-being and living and working conditions are at the heart of the concerns. In the military, this is even more true, because the soldiers risk their lives for our country and their good morale guarantees the success of their missions. We therefore have a duty to offer them the best possible working conditions. To do this, the feedback they give us through different surveys (such as i2M, the morale indicator) and surveys are subject to extensive studies. Our role is to provide our decision-makers with an accurate mapping of seafarers' expectations, quantifying the strength of these concerns. This allows them to take the necessary measures to improve the conditions under which they practice their trade.