UNIFIED COMMERCE
Intelligent unified commerce platform:
Omnichannel solutions for the digitalisation of points of sale & the commercial animation of your E-commerce sites to reconcile your customers’ expectations with your business imperatives.
The best strategic choice for your development in France and abroad.
Fast, Agile and Scalable
Most complete modular solution
Boost your turnover
Improve your brand image
Increase your margin
Customer Proximity
order management system
Build a true omnichannel sales strategy with the Order Management System (OMS).
Improve the entire omnichannel order lifecycle from receipt to inventory update to deliver the best customer experience with the best margins for the company. Optimise your supply chain management and improve the customer experience. Eliminate out-of-stocks and fulfil all orders.
digital in-store
The Digital In-Store solution from Octipas by ChapsVision combines more than 100 functionalities in one solution, including
- Sales tablets
- Unified catalogue
- Clienteling
- Express payment
- Distance selling
- Mixed shopping cart
Remove the boundary between digital and physical commerce to ensure an omnichannel shopping experience for your customers.
Web-to-store
Because customer buying behaviour has become seamless in recent years, Octipas by ChapsVision offers you the Web-to-store solution to provide a complete omnichannel shopping experience.
Turn your e-commerce site into a quality entry point for your shops.
Reconnect consumers with your shops or distributor/franchise network. Generate qualified traffic in your network shops and offer a better experience to your customers!
store management
The Store Management solution allows you to manage the various tasks inherent to shop management from your sales staff’s tablet. Thus, you simplify the work of your shop teams.
This allows you to optimise the organisation of your shops and improve the management of your stocks.
e-merchandising & searchandising
Because the user experience is a pillar of the customer relationship, equip your e-commerce site and your shops with adequate functionalities.
With our e-merchandising and searchandising solution from Octipas by ChapsVision, give your customers the shopping experience they expect.
The functionalities of the e-Merchandising & Searchandising solution allow you to enhance your brand image and improve the experience and satisfaction of your customers.
UNIFIED STOCKS
The foundation of an omnichannel commerce strategy, unified stock makes all stock available everywhere and at any time. Thanks to the Unified Stock module, you can optimise your stock management and respond to all your customers’ requests.
RETURNS & REFUNDS
The 360° returns & refunds module of Octipas by ChapsVision offers the possibility to return unsuitable products to any point of sale, regardless of the purchase channel used.
Clienteling
Put your sales staff at the heart of the customer experience with an omnichannel clienteling solution. Build a trusting and long-lasting relationship with your customers thanks to a detailed knowledge of their tastes and history for a guaranteed personalised experience.
PRODUCT RECOMMENDATION
Cross-selling technique based on an intelligent product suggestion for each customer thanks to a predictive search engine fed by all interactions recorded on the website. The e-Merchandising & Searchandising solution from Octipas by ChapsVision will allow you to enrich and personalise the customer experience.
OPTIMISATION OF SELLER PERFORMANCE
Unified commerce solutions aim to optimise the performance of salespeople. Whether it be in the sales and customer relations area thanks to the sales tablet, or in clienteling, because it is easier to be a good salesperson when you know your customer. Optimising the performance of salespeople also involves tools that enable productivity gains, such as: task management, team management, logistics tools, etc.
WHY CHOOSE THE UNIFIED COMMERCE PLATFORM?
+ 100%
of customer accounts created*
+ 6%
of additional turnover per shop
1 hour/day
of time saved by sales staff*
+15%
online transformation rate*
+ 50%
productivity of the e-Business team
*Best results observed with our clients
CUSTOMER SUCCESS STORIES
UNIFIED COMMERCE FUNCTIONALITIES
OMS : order management system
Orchestrate the omnichannel management of your orders and avoid stock-outs
emerchandising &
searchandising
Enhance the user experience on your e-commerce site and in your shops
store
management
Manage the tasks inherent in shop management from your sales staff’s tablet
Contact our Unified Commerce Experts
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