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AMI PARIS
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a sector undergoing rapid change

Retail in full transformation

In the age of digital and ultra-mobility, consumers are hyper-informed, demanding and volatile. They expect immediate and personalized responses to their needs. In the face of these new behaviors, the market is becoming increasingly competitive, dominated by platforms like Amazon, Google, Shein, and Temu, which are redefining the standards of online commerce and pushing brands to rethink their strategy.

Data and AI: the keys to your success

Your business has a wealth of customer data (behaviors, buying habits, etc.). With artificial intelligence, this data becomes a powerful lever to personalize the customer experience, anticipate demand and optimize your performance. Their exploitation also helps prevent risks and meet regulatory requirements. 
Encaissement accessible via le Web

The AI-Powered Smart Unified Commerce Platform

Stay ahead of the curve to be at the forefront of excellence

Provide your teams with intelligent AI-powered tools to harness the omnichannel customer experience and improve operational performance.

With our suite of modular and connected solutions, you have the most complete platform in the market, covering the entire customer journey from acquisition to loyalty, to support your development in France and abroad.

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The most complete offer on the market

Our unified commerce solutions

Reinvent the omnichannel customer experience and never miss a sale!

Discover all our omnichannel point-of-sale digitization and commercial animation solutions for your e-commerce sites to reconcile your customers’ expectations with your business imperatives.

OMS & Unified Stocks

Order Management System & Unified Stocks

Manage the entire omnichannel order lifecycle from receipt to inventory update. Optimize your supply chain management and improve customer experience.
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Store
Management

Store management

Manage the various tasks involved in store management from your salespeople's tablet to optimize organization and improve inventory management.
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Returns & Refunds

Returns & Refunds

Give your customers the ability to return products at any point of sale, regardless of the purchase channel used.
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Loyalty &
promotions

Loyalty & promotions

Design, simulate, broadcast and pilot your commercial animations and loyalty programs in real time.
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Clienteling
Premium

Clienteling premium

Build a long-lasting, trusting relationship with your customers through a deep understanding of their tastes and history for a personalized experience.
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Payment
solutions

Payment solutions

Mobile cash, cash management, self checkout... Our goal is to make payment a new space for service and customer relations.
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SOLUTIONS TO STRENGTHEN CUSTOMER ENGAGEMENT

Improve your knowledge and hyper-personalize your communications to create a privileged relationship with your customers. Explore our solutions, natively connected and modular, designed to enhance customer engagement and improve performance.

CRM Customer Service

CRM Customer Service

Increase customer satisfaction and loyalty, improve service quality and control costs.
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marketing
automation

Marketing Automation

Orchestrate multi-channel campaigns and create unique customer experiences!
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Mapping

Mapping

Discover how to reveal, analyze and anticipate trends with our statistical and decision-making mapping solution.
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STRATEGIC SOLUTIONS

Optimize your strategic decisions with advanced analytics, crisis management and security solutions.

Market Intelligence

Market Intelligence

A unified range of solutions for accessing, collecting, monitoring and analyzing strategic information from all sources (web information) at the international level.
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CRISIS MANAGEMENT 360°

CRISIS MANAGEMENT 360°

Anticipate and face the most exceptional situations, in France and abroad.
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Cybersecurity

ChapsVision Cybersecurity Service Delivery

Keep your deployed personnel, business practices, infrastructure and information systems safe.
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Why choose OUR AI-powered unified commerce platform?

Functional coverage

most complete
on the market

AI & Data

at the heart of
our technology

Security & Compliance

continuous monitoring &
enhanced protection

24/7/365 customer support

with more than 40 experts
at your service

Trusted Partner

agility of a start-up,
power of a large group

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