Compliance is also achieved through the telephone channel.
Our speech-to-text transcription engine MediaSpeech® by ChapsVision enables the transcription of traders’ telephone conversations in the trading room.
Indexing the content of telephone communications
Searching for conversations by metadata and content
Detection and grouping of events in conversations
Unified monitoring of all communication channels – telephone, e-mail, chat.
Example: Detection of weak signals in telephone conversations (e.g. code of conduct violations or market abuse)
Fine-grained retrieval of communications relating to a given transaction thanks to filtering by key words – not just by metadata.
Example: Trade reconstruction at the request of the regulator under MIFID II.
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