Omnichannel, mobility, customer engagement, the scope of payment is broadening without limit in the service of user experience and business efficiency.
Our goal is to make payment a more useful time, a new space for service and customer relations, but also a new tool for knowledge and commercial activation.
Fidélité client
Lifetime value
Engagement client
Personnalisation
Rétention client
From point of sale to point of service
This solution is multi-industry, multi-format and globally distributed. Built on an open technological infrastructure, it provides all commercial businesses with ease of use with mobile, hybrid or fixed stations and the flexibility of centralized control.
The solution integrates many business modules such as mobile payment, cash management, self checkout, service points, centralized or remote control as well as catering functions.
The offering incorporates a set of supervision tools to achieve a very high level of availability by reducing the cost of ownership.
The + product: Multi-channel, global, multi-format solution in a single architecture
- Food, specialty, textile, luxury, catering
- Service Points, Information Kiosks, Mobility
- Multi-tier architecture and hardware independence
- Integrated supervision tools.
The + retailer: an architecture for business performance and customer relationship
- Intuitive, Mobile, or Hybrid Cash
- Simplify the customer journey
- E-Commerce and Mobility Convergence
- Centralized reporting and control
- Third-party application data aggregation and sharing hub.
A solution accessible via the web
The + product – Centralized point-of-sale management
- Financial Tracking by Store
- Inventory Tracking/Product Inventories (with Android inventory laptops)
- Manual or automated order management
- Real-time reporting
- Store Label Print Drivers
The + retailer: a global view of all points of sale
- Point-in-time view of stores
- Web Access
- Multi- or single-store setup
- Easy integration with the ERP of the brand.
Proven payment solution
A collection solution developed to handle high transaction volumes and optimized to integrate new commercial uses: dematerialization, mobility, self shopping, cash management…
Its parameterization possibilities allow a high level of customization, a rapid appropriation by users and the valorization of the collection station.
Les + product: industrial cash in software
- Site-specific functional coverage and performance
- Native integration with industry-leading solutions in monetization, dematerialized payment, and gift cards
- Integration with ChapsVision supervision tools
- Native integration of self-service uses: self checkout, self scanning, payment point
- Mobile and Queue Busting (C-Link Mpos)
- Real-time sales escalation and reporting.
The + retailer: customization, security
- High Tuning Capabilities
- Ease of payment
- Broad functional coverage across industry, food, and specialty
- Workstation ergonomics, fully customizable user interface
- Many real-time reports and reports.
The payment in solution for local retailers
A tablet-based, NF525-certified payment solution for convenience stores. It allows merchants to fully manage their business with over 150 features.
The + product: a versatile solution
- Powerful and ergonomic NF525 certified tablet software
- Data storage and access to cloud-based management modules
- Provides onsite and remote service, covering installation and training, as well as phone support and hardware maintenance by our expert teams
- Offers hardware selected for this high-performance, reliable, and rewarding business profile.
The + merchant: make life easier for independent merchants
- Florist, hairdresser, ready-to-wear shop, bakery, bar, restaurant…
- Financial and accounting management (discounts, cash, invoices, export of financial results)
- Real-time control (inventory, customer)
- 100% cloud-based storage
- Automated sales and inventory management.
The new faces of the user experience
Customers are mobile, connected, volatile and very demanding. Omnichannel is a technical word that should only translate into concrete terms the simplicity and fluidity of trade between the brand and consumers.
Omnichannel is no longer limited to 3 strata of customer traffic – in-store sales / mobility / merchant site – but it has definitely also become a component of the customer journey in a physical store. Self Check Out, Kiosks, Mobile, Sales Consultant Support Tools or BYOD increase the number of points of contact with customers and the need for agile interaction of many third party tools.
Our solutions—natively and technologically open—simplify the integration of external bricks by simplifying the user experience with a dual objective: not to break the relationship and to maintain optimal performance.
Our omnichannel approach integrates mobile payment apps, sales surface consulting and rich API interfacing capability by exposing our business modules to third-party tools.
The + product: performance for all uses
- API Library
- High Performance
- Open Cash & Marketing Applications
- Customized ergonomics
- OS and hardware independence (IOS – Android).
- Simplify customer journeys
- Fast implementation of new uses
- Customer Relationship Consistency
- Ergonomics.
Tailor-made payment projects
When it comes to payment solutions, it is essential that each brand be able to benefit from customized configurations adapted to their context.
This is the role of the ChapsVision consulting group. Software, hardware and business experts, our teams of consultants, project managers and trainers support you in the configuration and integration of your collection solutions and train your teams in their daily use.
Our goal is to offer optimized, functional, operational solutions, adapted to your needs and mastered.
Consulting: Support for your software package integration
ChapsVision provides its clients with teams of consultants who specialize in the integration of payment solutions. The support covers all the project phases: formalization of requirements, implementation, production and solution recurrence operations.
The + services: support throughout the value chain
- Proactively review and create a formalized requirements compendium
- Holistic approach to business and IT expectations
- Define functional and integration specifications
- Write and manage all workflows
- Go-live
- Skills transfer.
Les + retailer: functional and technical expertise
- Perfect knowledge of different trades and store profiles
- Strong link between operational, quality, and development teams.
The project manager: tailored support
As the client’s preferred contact, the project manager takes into account all of his requests, processes them and ensures the overall consistency of the solution: receipt and analysis of the request, planning…
In deployment and recurrence projects, the project manager coordinates the industrialization phases, validates the pre-installation prerequisites, pilots the field teams and informs the client through activity monitoring and steering committees.
The + service: a single point of contact
- Assist the customer with software integration
- Schedule Tracking
- Meet budgets
- Reporting and Monitoring Committee.
Les + retailer: support from Build phases to Run
- Customer Relationship: Needs Analysis, Tracking, Consulting, Anticipation
- Project management: on time, on budget, on quality, on risk prevention, on alerts, on scope changes
- Technical expertise and expertise in store environments
- Multiple worker support (inventory, entitlements, network cabling, multi-specialist dispatch, disassembly, and destruction)
- Relationship with Remote Assistance Teams (temporary dedicated teams, recurring…).
Anyloyalty en 4 chiffres
2.5 Milliards
de transactions traitées annuellement par nos clients
7800
magasins connectés
40 000
postes d'encaissement pilotés
50ms
de temps de réponse du moteur de calcul d'avntages
UNIFIED COMMERCE FUNCTIONALITIES
OMS : order management system
Orchestrate the omnichannel management of your orders and avoid stock-outs
emerchandising &
searchandising
Enhance the user experience on your e-commerce site and in your shops
store
management
Manage the tasks inherent in shop management from your sales staff’s tablet