Unified
Stocks

No more fragmentation of stocks and no more repetitive stock-outs.

Increase in turnover

Customer satisfaction & loyalty

Improvement of the conversion rate

IMPROVE YOUR CUSTOMERS' SHOPPING EXPERIENCE.

Succeed in your digital transformation and ensure the best shopping experience for your customers.

Inventory consolidation is the foundation of an omnichannel commerce strategy. With it, there are no more e-commerce, warehouse or shop inventories. A single unified stock enables you to make the entire stock available at all points of sale, whether online or physical.

This way, shops also become shipping points to fulfil orders that may come from e-commerce or other shops: otherwise known as Ship-from-Store.

UNIFIED INVENTORY AND ORDER MANAGEMENT SYSTEM

Order Management System

Your OMS Octipas by ChapsVision solution will define the best shipping strategy in order to select the best shipping point for the order, reducing the logistic costs and the delivery time for the customer.

What are the benefits?

  • One stock for all your sales channels: you reduce your storage costs and limit stock-outs
  • Real-time stock updates
  • Multiplication of order dispatch points
  • Increased conversion rate

gestion des équipes

Parce que les vendeurs sont la clé d’une digitalisation des points de vente réussie, notre solution Digital In-store leur offre un ensemble de fonctionnalités afin qu’ils puissent prendre complètement en main ce nouvel outil.

  • Guides de formation pour une prise en main facile de la solution, partage des best-practices
  • Support technique
  • Suivi des performances en temps réel et envoi de rapport par e-mail
  • Challenge inter-vendeurs et inter-boutiques afin de booster l’utilisation de la solution

 

Quels avantages ?

  • Implication des vendeurs
  • Incitation à l’utilisation de la solution
  • Augmentation du CA
  • Plus de rupture avec le client dans le process d’achat
  • Désengorgement des caisses en cas de forte affluence

UNIFIED COMMERCE FUNCTIONALITIES

OMS : order management system

Orchestrate the omnichannel management of your orders and avoid stock-outs

web-to-
store

Offer your customers a complete omnichannel shopping experience 

digital
in-store

Remove the boundary between digital and physical commerce  

emerchandising &
searchandising

Enhance the user experience on your e-commerce site and in your shops 

store
management

Manage the tasks inherent in shop management from your sales staff’s tablet

Returns & refunds

Develop a seamless experience with your customers from start to finish

Clienteling

Empower your salespeople to be at the heart of a unique customer experience

Product recommendation

Offer the right product at the right time to the right customer

Vendor Performance Optimisation

Optimise the relational, commercial and organisational power of your salespeople  

CUSTOMER SUCCESS STORIES

WHY CHOOSE THE UNIFIED COMMERCE PLATFORM?

+ 100%

of customer accounts created*

+ 6%

of additional turnover per shop

1 hour/day

of time saved by sales staff*

+15%

online transformation rate*

+ 50%

productivity of the e-Business team

*Best results observed with our clients

contact our unified stocks expert