PRODUCT RECOMMENDATION
Offer the right product at the right time to the right customer.
Increase in turnover
Customer satisfaction & loyalty
Improvement of the conversion rate
IMPROVE THE UPSELLING OF YOUR E-COMMERCE SITE.
Customers are looking for personalisation. Relevant product recommendation allows you to highlight products that match your customer’s profile. Product recommendation is a cross-selling technique that will allow you to generate additional sales through intelligent product suggestion, easy search and by inspiring your customers.
Octipas by ChapsVision’s e-Merchandising & Searchandising solution provides you with a predictive engine based on the principles of machine learning and relying on exclusive algorithms.
PRECISE RECOMMENDATIONS
This engine is fed by all the interactions recorded on the site during each visit (pages viewed, products viewed, facets clicked on, placing in the basket, purchase, etc.). By analysing this data, the engine is able to recommend products by comparing the user’s current behaviour with the behaviour of all Internet users. This gives business teams the ability to constrain the engine to best serve the current business plan.
The value of a product recommendation solution is the enrichment of the customer experience which is personalised from the moment they land on the site, the prediction of future purchases and links between products and suggestions based on the contents of the basket.
What are the benefits?
- Increased likelihood of multiple purchases in the same session.
- Inspiring shopping experience
- Increased conversion rates
- Highlighting of products
- Increased average shopping basket
gestion des équipes
Parce que les vendeurs sont la clé d’une digitalisation des points de vente réussie, notre solution Digital In-store leur offre un ensemble de fonctionnalités afin qu’ils puissent prendre complètement en main ce nouvel outil.
- Guides de formation pour une prise en main facile de la solution, partage des best-practices
- Support technique
- Suivi des performances en temps réel et envoi de rapport par e-mail
- Challenge inter-vendeurs et inter-boutiques afin de booster l’utilisation de la solution
Quels avantages ?
- Implication des vendeurs
- Incitation à l’utilisation de la solution
- Augmentation du CA
- Plus de rupture avec le client dans le process d’achat
- Désengorgement des caisses en cas de forte affluence
UNIFIED COMMERCE FUNCTIONALITIES
OMS : order management system
Orchestrate the omnichannel management of your orders and avoid stock-outs
emerchandising &
searchandising
Enhance the user experience on your e-commerce site and in your shops
store
management
Manage the tasks inherent in shop management from your sales staff’s tablet
Vendor Performance Optimisation
Optimise the relational, commercial and organisational power of your salespeople
CUSTOMER SUCCESS STORIES
WHY CHOOSE THE UNIFIED COMMERCE PLATFORM?
+ 100%
of customer accounts created*
+ 6%
of additional turnover per shop
1 hour/day
of time saved by sales staff*
+15%
online transformation rate*
+ 50%
productivity of the e-Business team