THE CHALLENGES OF INSURANCE & MUTUALS
Insurers already have data on their customers, and they will continue to accumulate more and more data. Indeed, the development of autonomous vehicles, the arrival on the market of “Pay How You Drive” insurance offers, the proliferation of data left by customers on websites, on social networks including comments, frequented geographical locations, centers of interest and activity centers… will enable insurers to collect more and more data to improve their knowledge of their customers and their risk profiles, but also to offer new products that are better targeted to attract new customers.
THE CHAPSVISION RESPONSE FOR THE INSURANCE AND MUTUAL BUSINESSES
CHAPSVISION offers a cognitive platform for analysts and the Insurance and Mutual Insurance professions enabling them to apply artificial intelligence, predictive techniques and search for associations on very large volumes of data.
These techniques respond to the sector’s business challenges such as:
- 360° customer vision
- Identify fraudulent and unjustified claims reports
- Optimize claims processing with text-mining
- Predicting the severity of claims and potential losses
- Define better pricing by segment
- Refine risk assessment
- Increase renewals
- Develop new products and services
- Reducing CHURN by proactively predicting attrition
- Insurance companies, mutual insurance companies and pension funds benefit from the predictive scores, alerts and recommendations offered by the CHAPSVISION platform.
OTHER COMPLEMENTARY SOLUTIONS DEDICATED TO INSURANCE & MUTUALS
Our platform integrates perfectly with the existing application environment of our customers and the CRM customer service and sales force automation (SFA) offers proposed by our subsidiary Coheris. Users of Coheris solutions have the best indicators to make quick decisions and implement actions to optimize revenues and customer loyalty, while reducing risks.